The PSA’s purpose is to build union organisation able to influence the social, political, economic and industrial environment to advance the interests of PSA members.

The strategy employed to achieve that goal is known as Partnership for Quality - PSA members (through their union) working in partnership with employers and government to create the best possible public services for New Zealanders.

This strategy - a means rather than a goal in itself - focuses on organising workers collectively around a broad agenda.In simple terms: the PSA seeks to work with employers to ‘make it work’ and to deliver quality services and products through quality jobs and employment and quality management practice. We seek to build on our shared interests with employers while recognising that we also have different interests that may lead to conflict from time to time. (For more information, see What it means to be a member.)