PSA OPERATING MANUAL 2010

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How the PSA represents individual members

Joining the PSA gives individual members access to the collective benefits of union membership. In addition individual members have access to help if things go wrong for them at work or they are subject to unfair treatment. This help is available through the following.
  • The on-line and telephone help desk service provided by the PSA organising centre, for advice and information.
  • Delegates, who are often the first point of contact and can provide support members, including in meetings with management.
  • Organisers, who will try and resolve problems in the workplace, but who can take personal grievances through to mediation.
  • The legal team of the PSA who provide legal advice and support to organisers and represent members in a range of legal forums.